At BlueJay Ave., we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety, construction and customer satisfaction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.
Our return policy lasts 30 days. If within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. An original receipt or gift receipt is required for all returns and exchanges.
To be eligible(approve)* for a return and refund,
- your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Made-to-order items are not eligible to return.
- Items damaged through normal wear and tear.
- Final sale items cannot be returned.
- Items in clearance cannot be returned.
Please see our Full Return and Refund Policy below.